FAQ

 

What types of clothing do you offer?

At LUCYPUFF, we offer a curated selection of stylish and affordable women's clothing. Our collection includes must-have pieces like maxi dresses and midi dresses, all designed with comfort and elegance in mind.

How can I find the right size for me?

We understand that finding the perfect fit is essential! Each product page includes a size chart to help you choose the right size. If you have any questions about sizing, feel free to reach out to our support team!

What materials are used in your clothing?

We prioritize high-quality materials in our clothing to ensure comfort and durability. You can find specific material information on each product page, so you know exactly what you're getting.

Do you offer returns or exchanges?

Your satisfaction is important to us! We do offer a return and exchange policy. If you’re not completely happy with your purchase, please contact us within the specified time frame for assistance.

How long does shipping take?

Shipping times can vary based on your location, but we strive to process and ship your order as quickly as possible. You can find estimated shipping times during checkout, and we’ll keep you updated on your order status!

Can I track my order?

Absolutely! Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order and see its journey to you.

What if I have more questions?

We’re here to help! If you have any other questions or need assistance, please don’t hesitate to reach out to us at support@lucypuff.com or call us at (408) 303-7684. We’re always happy to assist you!